Silver Plume International Online

RETURNS are 100 % REFUNDED. If you direct deposit into Silver Plume
If you pay over the phone using our merchant facility in the USA or Australia, your full payment will be 100% refunded, less incurred fees, for example, postage.

PAYPAL -please be aware they have changed their policy & do NOT refund their merchant fees.

NO REFUNDS or exchanges for any items purchased from SilverPlume that have been changed for or by the purchaser. For example, ring size or Bracelet size adjustments. THERE ARE NO refunds for any items that are adjusted in any way, shape or form.
NO RETURNS on any sale items.

Laybuy/layaways are not refundable.

RETURN- We must receive immediate notice of your intent to return ( within five business days ) via email or SMS notice. The sale is final once the item has been removed from the Silver Plume website.

Our INSURANCE does not cover items sent via the post-, only via Fed EX. Insurance is available from the Post Office at any point of departure at your cost.

FREE SHIPPING TO AUSTRALIA Option?
If you have time, you can be included in any gallery postage between USA & AU, usually at the end of the month, to avoid O/Seas postage fees. Call me for details
0419 272865.

CONSIGNMENTS We are happy to sell your treasures; of the money received, 70% to you /30% to the Gallery

Silver Plume Gift Wrapping– Silver boxes with ribbon.

Gift Vouchers – ask.

Note-Tad travels a lot, so there may be a day or two delays, but I will always advise via email.