Silver Plume International Online
RETURNS are 100 % REFUNDED. If you direct deposit into Silver Plume and pay over the phone on our merchant facility available in USA or Australia, your full payment will be 100% refunded.
PAYPAL -please be aware they have changed their policy & do NOT refund their merchant fees.
NO REFUNDS or exchanges for any items purchased from SilverPlume that have been changed for or by the purchaser. For example, ring size or Bracelet size adjustments. THERE ARE NO refunds for any items that are adjusted in any way, shape or form.
Laybuy/layaways are not refundable.
RETURN- We must receive immediate notice of your intent to return ( within five business days ) via email or SMS notice. Once the item has been removed from the Silver Plume website, the sale is final.
Our INSURANCE does not cover items sent via the post-, only via Fed EX. Insurance can be purchased at the purchaser’s cost from the Post Office at any point of departure.
FREE SHIPPING To AUSTRALIA Option?
If you have time – be included in any gallery postage between USA & AU -usually at the end of the month, to avoid O/Seas postage fees. Call me for details
CONSIGNMENTS we are happy to sell your treasures 70% to you /30% to Gallery
Silver Plume Gift Wrapping– Silver boxes with ribbon.
Gift Vouchers – ask
Note-Tad travels a lot, so there may be a day or two delays, but I will always advise via email.