Silver Plume International Online

Regarding RETURNED Purchases-PayPal has now changed its policy & does NOT refund their merchant fees.  If you direct deposit into Silver Plume, your full payment will be 100% refunded.

With any purchase paid in full (excluding laybuys) that does not meet your expectations  we will refund in full, (less any Pay Pal merchant fees), but only with immediate returns -Note the following strict conditions apply.
A – Your purchase automatically agrees to the following terms
B – please return your package with tracking, after notify us your receipt and intent to return.
C – Australia- Next day return required- with tracking – sms 04129 272 865 or email me the tracking number.
D – USA -next day post with tracking -email vickie@silverplumegallery.com.au   or sms 011 61 0419 272 865 me the tracking number.
D- Returns must be immediate – and in the same condition- otherwise we will not refund.
E- Full refund after any postage fees.
F-Less any fees incurred in the refund -eg merchant fees.-

CONSIGNMENTS  we are happy to on sell your treasures  70/30% to you

Silver Plume Gift Wrapping– Silver boxes with ribbon.

Gift Vouchers – just ask

Terms and Conditions of LAY BUYS
We are happy to offer clients the lay-by facility, thus allowing you to attain items for your collection. But please note, our lay-by terms are strict. This policy affords us the ability to keep offering you the best inventory at fair prices.
Up to $1,000.00 -40% deposit- 6 weeks to finalize
Up to $2,000 40% deposit and 8 weeks to finalize
Up to $5,000.00 -40% deposit -3 months to finalize
Everything else has to be negotiated

All lay-buys must receive a payment monthly
Cancelled Lay buys – incur a 30% loss of moneys paid
If your lay buy does not receive payments as agreed the lay buy can be cancelled
and stock returned to floor.

SHIPPING
If you have time – be included in any gallery postage between USA & AU -usually at the end of the month to avoid O/Seas postage fees. Call me for details
0419 272865.
We charge the standard Pack & Track rate $45.00USD  from USA too most countries
Overnight postage & handling within USA $25.00USD
Note-Tad travels a lot so there may be a day or two delay.

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